El Lyon LLC offers a comprehensive range of care and support services, including Elderly Waiver programs, 24-hour emergency support, IV hydration therapy, private duty nursing, homemaking services, and respite care. The organization has earned a reputation for dependable, high-quality service, but behind the scenes, it was struggling with reimbursement delays. Out of 20,000 dollars in claims submitted, only 4,000 had been paid. The remaining 16,000 tied up in unpaid claims created a serious cash-flow problem, prompting the Team at El Lyon LLC to seek outside experts in Elderly Waiver and CADI Waiver Billing Services to get their revenue back on track.
Uncovering the Real Problem
For months, the company had been unknowingly sending claims to the wrong payer. Claims were submitted to Blue Cross Blue Shield instead of Medicaid. This simple but costly mistake led to repeated denials and significant payment delays. As the backlog grew, it became clear that the company needed experienced billing specialists who could quickly and accurately untangle the problem.
Partnering with Liberty Liens
El Lyon LLC brought in Liberty Liens to investigate the issue and recover the unpaid funds. Our specialists conducted a detailed audit of every outstanding claim, pinpointed the payer mismatch responsible for the denials, and created a step-by-step plan to correct the errors. This focused approach ensured that the claims were correctly resubmitted, positioning the company for full reimbursement.
“Liberty Liens quickly found the issue blocking our payments. Their Team corrected our claims and helped us recover every dollar we were owed. The process was smooth and stress-free.”
From Errors to Full Recovery
Once the audit was complete, our medical coding team carefully verified each claim, corrected the payer to Medicaid, and resubmitted everything. As a result, El Lyon LLC successfully recovered the entire 16,000-dollar balance that had been stuck in limbo.
“Liberty Liens identified the error, resolved it quickly, and recovered every dollar we were owed.”
Building a Stronger Billing Process
This experience reinforced the value of proactive claim management. By addressing billing issues promptly and keeping a closer eye on payer accuracy, El Lyon LLC now protects its revenue stream, reduces administrative headaches, and avoids the kind of denials that caused so many delays in the past.
A Lasting Impact on Operations
With Liberty Liens’ support, El Lyon LLC cleared its backlog, restored cash flow, and strengthened its billing process for the future. Today, the company continues to deliver uninterrupted Elderly Waiver, 24-hour emergency support, IV hydration, private duty nursing, homemaking, and respite care services, supported by a far more reliable reimbursement system.
