1. Information We Collect
We may collect personal and business information that you voluntarily provide when you complete a contact form, request a consultation, subscribe to our communications, or engage our services. This information may include your name, company name, job title, email address, phone number, business address, practice information, specialty, and any other information you choose to provide.
2. How We Use Your Information
The information we collect is used to respond to inquiries, provide quotations, communicate with prospective and existing clients, deliver our services, improve our website, process payments, send service updates, maintain customer records, and comply with legal and regulatory obligations.
We may also use your information to provide marketing communications regarding our services. You may opt out of marketing emails at any time by following the unsubscribe instructions included in our communications.
3. Services Covered
Liberty Liens provides business-to-business services including Personal Injury Networking, Referral Marketing, Medical Billing, Revenue Cycle Management, Workers’ Compensation Billing, Accounts Receivable Management, Credentialing, Medical Coding, Eligibility Verification, Appointment Scheduling, and related healthcare support services.
5. Third-Party Services
We may use trusted third-party service providers to help operate our business, including payment processors, customer relationship management platforms, communication providers, analytics tools, email marketing services, and cloud hosting providers.
These service providers may have access to personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards.
6. Payment Information
Payments for our services may be processed through secure third-party payment providers. Liberty Liens does not store complete credit card numbers or payment credentials on its own servers unless specifically authorized through a separate payment authorization agreement. Payment information is processed using industry-standard security measures.
7. Healthcare Information
Liberty Liens provides administrative, networking, billing, and business support services for healthcare providers. While we take appropriate measures to protect confidential information, our website is not intended for transmitting Protected Health Information (PHI). Clients should only share patient information through approved secure communication channels when required for service delivery.
Where applicable, Liberty Liens complies with contractual obligations relating to HIPAA and maintains reasonable administrative, technical, and physical safeguards designed to protect confidential healthcare information.
8. Information Sharing
We do not sell your personal information to third parties.
We may disclose information when necessary to:
- Provide requested services.
- Process payments.
- Respond to legal requests or court orders.
- Protect our legal rights.
- Prevent fraud or unauthorized activity.
- Complete business transactions such as mergers or acquisitions.
9. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal and business information only for as long as necessary to provide our services, fulfill contractual obligations, comply with applicable laws, resolve disputes, and enforce our agreements.
11. California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Subject to applicable law, these rights may include requesting access to your personal information, requesting correction of inaccurate information, requesting deletion of eligible personal information, and receiving information regarding how your data is collected and used.
To exercise these rights, please contact us using the information provided below.
12. International Visitors
Our services are primarily intended for businesses operating within the United States. If you access our website from another country, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
13. Children's Privacy
Our website and services are intended solely for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to remove it.
14. Third-Party Links
Our website may contain links to third-party websites for your convenience. Liberty Liens is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services. The revised version will become effective upon publication on our website. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
16. SMS Communications
If you choose to opt in to receive SMS communications from Liberty Liens LLC, you may receive text messages regarding customer care, account notifications, and marketing communications related to our services.
The phone number you provide for SMS communications will be used solely for the purposes for which you have provided consent.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary depending on your interaction with Liberty Liens LLC and will not exceed 10 SMS messages per week.
Standard message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact us at:
- Phone
- (800) 577-5888
- [email protected]
Consent to receive SMS messages is not a condition of purchasing any services.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Company
- Liberty Liens LLC
- Address
- 184 Roosevelt, Irvine, CA 92620
- [email protected]
- Phone
- (800) 577-5888
